Case Management | What Is Case Management? | Valley Cares

What Is Case Management in Mental Health?

Case management is a collaborative process that is designed to assess, plan and facilitate the needs of an individual or family’s comprehensive health needs.

Our case management services are highly personalized because each patient’s needs are unique. We are driven to ensure that our clients are aligned with the most appropriate and efficient treatment programs. To get started, or for additional information, please contact us today. To learn more call us today!

Case Management Services for Mental Health

The first step towards growth is defining the best approach. Our case management services provide each client with guidance from start to finish, and can be best described in 4 steps:

The Case Management Process:

  1. Our case managers cultivate a relationship with each client to gain a better understanding of their challenges, goals, and circumstances.
  2. Based on this shared understanding, the case manager is then able to recommend personalized care based on clinical need.
  3. The case manager supervises patient progress and facilitates communication between the patient, the patient’s family, and any care professionals involved.
  4. We continually evaluate treatment effectiveness and refine the treatment process as circumstances change.

Active case management allows us to have a more insightful look into each patient’s recovery, avoid hospitalization when appropriate, and ultimately provide a more integrated route to healing. Whenever possible, we strive to help each client achieve growth without disruption. Explore Valley’s distinct collection of behavioral and mental health programs to learn more.

Mental Health Case Management

Valley is a leading provider of various mental health programs across Salt Lake County that are offered to address a full spectrum of mental health challenges. From skill development and integration to 24-hour supervised care, our programs have successfully helped patients with many different mental health concerns and co-occurring disorders. The first step is scheduling a mental health case management consultation, where a Valley care professional will guide the patient towards the most opportune treatment option.

Behavioral Health Case Management

In conjunction with our mental health services, we offer a broad spectrum of supportive behavioral health services for patients of all ages. Oftentimes, behavioral health and mental health challenges coincide, requiring a very personalized approach to successfully accomplish each patient’s goals. As such, behavioral health case management may be an ideal starting point. Valley’s team of case managers has substantial experience assisting clients with all types of mental and behavioral health challenges. This experience has prepared us to recommend the most effective care method for any patient based on evidence-based models of treatment.

We are passionate about leading each client towards lasting growth and have a large team of care professionals dedicated to doing just that. We care deeply about each patient we serve and look forward to helping you and your loved ones succeed. For more information, or to schedule a case management consultation, please fill out the contact form shown below.

Find the Treatment That’s Right For You.

Here at Valley, we offer a variety of treatment programs tailored to your needs. Browse our treatment programs or use the search bar below, and let’s start dealing with this together.

Assertive Community Treatment

ACT serves recipients who live with serious mental illness that impairs their functioning in their personal lives as well as the community. Priority is given to people with schizophrenia, other psychotic disorders (e.g., schizoaffective disorder), bipolar disorder, and/or major or chronic depression, because these illnesses more often cause long-term psychiatric disability. Priority is also given to individuals with continuous high service needs that are not being met in more traditional service settings. Individuals with a primary diagnosis of a personality disorder, substance abuse disorder, or intellectual/developmental disability are not appropriate for ACT.

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Case Management For Children

Valley provides differing levels of case management dependent upon clinical need. It connects clients with services and agencies in the community that can provide additional support to their child and family. Each client, both adult and child, is assigned a care coordinator. This coordinator provides targeted case management for clients throughout the service from outpatient services to in-home skills training programs.

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Core I & II

Co-occurring Reentry and Empowerment (CORE) program offers services to adult male or female criminal offenders suffering from co-occurring disorders including substance abuse and mental health. The 16-bed facilities have been designed to provide wrap-around services both onsite and in the community, integrating mental health and substance abuse treatment approaches with the ultimate goal of successful reentry and reduction in recidivism.

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Evaluations and Treatments for Children

Providing services needed to keep young clients in their own homes and communities. This is accomplished through services that are youth and family-directed, individualized, strength-based and culturally competent, while reducing risk factors and fostering resiliency. The team process allows the focus to be on the whole child/family and better positions the group to address issues negatively impacting their functioning.

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Forensics Outpatient Services

Forensics helps clients on parole and probation who have been referred into treatment by the criminal justice system . Programs offered by the Forensic Unit include mental health outpatient services, treatment for domestic violence offenders, substance use disorder treatment, and intensive outpatient services. All Forensic Unit programs are offered in both English and Spanish.

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The JDOT program offers 24-hour, comprehensive, individualized services. This program pairs individuals who are considered seriously and persistently mentally ill (SPMI) to the resources and support they need while helping them live independently. Our jail diversion program focuses on clients with co-occurring disorders including mental illness, substance use, and criminal justice involvement to help with housing stability and quality of life.

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Mental Health Assessments and Treatment Plans

Successfully overcoming mental and behavioral health challenges takes a village. It takes support from your loved ones, your community, and a dedicated care provider. At Valley Behavioral Health, you’ve got the support of an entire team dedicated to helping each client achieve their goals. Everything starts at our Centralized Intake Office, found in the heart of Salt Lake City, Utah. At the intake office, there is no wrong door – we welcome all clients, and offer guidance towards the resources that will serve them best.

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South Valley Outpatient Services

South Valley provides a full array of mental health, substance use, and behavioral treatment services to adults. The philosophy is that there is relief in rediscovery, opportunity, and responsibility in recovery.  Through support, education, practice, and desire to change.

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Transitional Services for Children

The main goal of the Transition Services program is to establish a situation of CALM (Coordinate, Access, Link, and Monitor) for its clients. Case management services involve addressing school and medical issues, supported by in-home services driven by the therapeutic goals. Project Reconnect works with independent living-aged youth.

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Transitional Treatment

For those with severe mental illness or substance abuse challenges, being cleared to scale back from more intensive treatment is exciting. It’s also difficult. That’s where our ICT team comes in. Valley’s multi-disciplinary, non-traditional approach to treatment offers real help to clients transitioning from our Assertive Outreach Team, inpatient hospitalization and incarceration. We also serve those at risk for hospitalization or higher levels of care. Our long-term mission: a return to a more normal and healthy life.

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ValleyPhoenix is a residential and outpatient treatment center for women working to overcome substance use disorders and support their children. The program offers a range of psychosocial rehabilitative services to assist them to become independent, allowing them to reintegrate into society as successful, sober individuals. ValleyPhoenix works closely with outside agencies, such as the Department of Child and Family Services, Adult Probation and Parole, and specialty courts to assist mothers in reunifying with children that have been removed from their custody. ValleyPhoenix strongly advocates for mothers who are working an honest program to reunify in a timely manner, allowing them the opportunity to have their children enter the program with them to learn how to parent sober with the support of a treatment team and other mothers learning the same skills.

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